Infrastructure Management Service (IMS)

• Infrastructure Management is complex and essential one for an organization or any business, due to vast growth and diversity of today's Information Technology.
• “IT Infrastructure Management” plays vital role in the business success these days. It may not be gaining too much attention unless there is a chaos, but it is infrastructure that supports many important day to day activities in an enterprise or organization from the shadows.
• IBSI takes responsibility to simplify your Infrastructure deployments and management in a very flexible way.
• IBSI has highly prominent experts with entreprise grade tools, who can take preventive measures to overcome any IT breakdowns.
• Need for Infrastructure Management Service these days
•   Improve productivity of business processes, and people.
    Increase productivity by automating processes. Also stops problems before they occur.
    Ensure that vital IT assets are up and running when required. They must be online to meet business service needs.
    Reduce complexity.
    Optimize operating systems, networks, and middleware. This ensures max performance to allow business success.
    Leverage smart automation to free up key IT staff to focus on high value projects.
    Quickly shows the root cause of problems.
    Reduce costs by right sizing and right timing your resource deployments.
    Collect data more accurately and efficiently.
    Provide an enterprise-wide view of all components of your IT infrastructure.
    Align business and IT.
    Actively alerts staff of threats to application availability.
    Send alerts to central repository for correlation.
    Correct problems and align them to business requirements. Don't just resolve them in the order they occur.
  

• Below are Infrastrure Management Services/Solutions provided by IBSI

• a. Infrastructure Design and Implementation

    An IT Infrastructure should be designed in such a way that there should be single point of failure, secure and scalable.
    Our team of experts have knowledge to design, implement and manage different complexity of LAN, WAN, system operations guidelines and security policies, that will ensure the stability and reliability of your IT Network.
    We have experience of installing and managing different IT environments. Above all, we understand that there is a balance to be struck between leveraging investment in existing infrastructure and new investment in an optimal solution.
  

• a.1. Server Setup

    We ensure that the team is customer focused and able to setup all types of Servers. We are expert in

• Windows

  Server OS - 2003, 2008, 2012, 2012R2, 2016 Active Directory and ADFS IIS WebServer SQL Express MSSQL Server Terminal Services DNS & DHCP Print Server FTP Server Sharepoint Exchange Server SCCM Lync and Conferencing Services Proxy Services

• Linux

  CentOS, Fedora, Ubuntu RedHat, Debian, FreeBSD Lightweight Directory Services Mail Services - SendMail, Postfix, Zimbra Exim, Bind & DHCP Apache, Tomcat, Nginx, Lighttpd cPanel/WHM, Plesk, Webmin/Virtualmin IPTables, APF, CSF, ClearOS, PfSense MySQL Standalone, Clustering and HA MariaDB, PostgreSQL, MongoDB NFS , Samba, Ceph & GlusterFS Squid Proxy Servicest Exchange Server

• Virtualization

  XenServer XCP - Xen Hypervisor VMware ESX and ESXi KVM - RedHat/Ubuntu Azure Pack - 2012 Azure Stack - 2016 Virtuzzo OpenVZ SolusVM oVirt Virtualizor VirtualBox VMware Server and Workstation Docker Containers LXC - Linux Containers Kubernetes


• a.2. Database Management System

    Our database support team is to provide a pro-active support of database systems across all platforms to ensure a stable and efficient data processing environment for our customers. We concentrate on
•   Document problem resolutions.
    Maintain reliable database backups.
    Provide timely response to critical requests through 24/7 on-call support.
    Provide response to non-critical customer requests.
    Establish data security by reviewing current security levels every 6 months & modifying if necessary.
    Maintain data security procedures.
    Engage in regular performance management of databases, application and files/tables.
    Install software upgrades & preventative maintenance to all databases.
  
•   Our team work with below Database Systems
• MSSQL MySQL MARIADB Percona Cluster and Xtrabackup MongoDB CassandraDB PostgreSQL

• a.3. Desktop and Application Deployments

    Desktop Deployment is a very challenging and tedious process. We concentrate on
•   Collecting hardware and software inventory for your desktop deployment.
    Packaging and installing software applications.
    Remediation and compatibility testing.
    Distributing and installing updates to software, like security fixes.
    Specifying the desired configuration and upgrading your fleet accordingly.
    Measuring software usage.
    Remotely controlling computers to provide troubleshooting support.
  
•   We deploy all Desktop Operating Systems either Windows or Linux and connect to network.
• Ubuntu 16.x Windows7, Windows8 & Windows10 Network Printers Antivirus Production Softwares Routine Backups Preventive Maintenance


• a.4. Networking Management

    A network management system (NMS) is a set of hardware and/or software tools that allow an IT professional to supervise the individual components of a network within a larger network management framework. Various services provided by network managers include fault analysis, performance management, provisioning of network and network devices, maintaining the quality of service, and so on.
•   Routing - Configuring Static and dynamic routing (RIPv1/v2, IGRP, EIGRP, OSPF. Protocols, redistribution, authentication, summarization.
    Switching - Configuring of Vlan. Inter-Vlan routing. VTP, STP, RSTP, Trucking, MAC binding.
    Security - ACL, Port security, assigning privileges and role based views.
  

• a.5. Security and Auditing

    At IBSI, we understand the importance of Security within organizations. Having worked with some of the world’s most security-conscious organizations, our consultants are fully qualified with product knowledge of networks, applications and industry-specific security issues.
    Our services include managing logical access and control, and enhance operational efficiency with a technically secure environment. Services include but not limited to:
•   Infrastructure Administration; manage the creation, amendment and deletion of Infrastructure level user accounts.
    Application Administration; manage the creation, amendment and deletion of application level user accounts.
    Part of the services also include managing the regular recertification of user accounts, application on-boarding and administration of work-flows.
  

• a.6. Email Solutions

    Service offering provides customers with competitively priced alternatives to staffing, managing messaging facility and infrastructure. Services within messaging infrastructure include but not limited to:
  
•   User account Management
    Managing address book and mailbox
    System administration of mail servers
    Monitoring Mail Queues
  
•   IBSI provides messaging services on the following technologies:
  
• Microsoft® Exchange™ with Microsoft® Outlook™ Exchange 2000 & 2003 POP based messaging infrastructure Lotus Notes SendMail Postfix Zimbra Mail
•   Other than the system administration tasks listed above, IBSI also provides messaging integration services which could include integration or consolidation of the different messaging systems.